Roark
Roark · US-based
Roark simulates your voice agent against hundreds of scenarios before launch, then scores every production call on 500+ audio-native metrics.
Roark simulates your voice agent against hundreds of scenarios before launch, then scores every production call on 500+ audio-native metrics.
Starting price
From $500/mo
Best for
Customer service
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✓ Free tier
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Roark is a practical fit for buyers evaluating Customer service, Efficiency tools, and #Voice AI tools.
- Who is it for?
- Voice AI engineering teams who need to test agents before launch, because simulated callers with personas and red teaming catch failures in staging
- Pricing
- pay-per-use · View pricing
Product information
What this product does
Roark simulates your voice agent against hundreds of scenarios before launch, then scores every production call on 500+ audio-native metrics. Catch what breaks, prove the fix, ship with evidence.
Sourced from roark.ai
Works With
Platforms
- Web
- API
- iOS
Company & Maker
Who built Roark?
- Company
- Roark Innovations, Inc. (roark.ai)
- Product
- Roark simulates your voice agent against hundreds of scenarios before launch, then scores every production call on 500+ audio-native metrics. Catch what breaks, prove the fix, ship with evidence.
- HQ
- San Francisco, US
- Team size
- 2-10
- Live since
- Sep 2020
- Founders
- James Zammit - Co-founder & CEO
- Daniel Gauci Mizzi - Co-founder & CTO
Some facts above are based on publicly available information and may have changed.
“Text told us what the agent said. It never told us what the caller heard.”
Problem Solved
What problem does Roark solve?
- Test agents against hundreds of simulated callers before launch
- Score every production call on 500+ audio-native metrics
- Prove each fix in simulation before it ships
- Rerun the full suite in CI on every prompt or model change
Researched with AI · Data refreshed 2 hours ago · How we score
Full Report Access
Unlock the verified intelligence before you decide
Roark is a testing and monitoring platform for voice AI agents. Teams that already run customer-facing voice agents on Vapi, Retell, LiveKit or Pipecat use it to simulate calls, score live calls and catch failures.
Who should use
Buyer-fit is derived from approved personas and use-case evidence. Search-volume noise stays labeled separately.
Best-fit workflows
- The Radiant Graph team uses Roark to monitor over 10 million minutes of calls
- Aircall relies on Roark to ensure the reliability of its voice agents
- BrainCX uses Roark for simulation testing and evaluation to improve the quality of its voice agents
- Simulates callers with set personas, languages and accents against a voice agent before each release
- Scores every production call and files an issue when a metric fails
- Turns a customer call that went wrong into a repeatable regression test
Pricing reality
Vendor stated
Flexible plans for different team sizes; the official pricing page lists pay-as-you-go, Team and Enterprise tiers with free starting credit for a work email.
Actual cost
Spend is usage-based: simulation is billed per minute plus your voice provider's own costs, and metric evaluation is billed per metric per minute.
Hidden costs
3 hidden cost warnings — unlock to view
Pricing reality
Last updated Oct 2026
Starting price
From $500/mo
Free tier available.
Mindber only shows named plan cards when they come from linked pricing evidence. If the tier data is incomplete, this page falls back to the listed starting price instead of fabricating plan names or $0 tiers.
Team
Scaling teams (~3,300+ min / mo)
$500/mo
- Simulation over real PSTN & WebRTC, 45 languages
- 500+ metrics, plus unlimited custom metrics
- Persona & scenario libraries, voice models
- Production monitoring & call replay
- Dashboards, saved reports & OTEL traces
- Every integration (Vapi, Retell, LiveKit, Pipecat…) + SDKs
- REST API, MCP server, CLI & skills
- SOC 2 Type II, HIPAA BAA & penetration testing
Enterprise
Large-scale & regulated teams
$4,000+/mo
- Simulation over real PSTN & WebRTC, 45 languages
- 500+ metrics, plus unlimited custom metrics
- Persona & scenario libraries, voice models
- Production monitoring & call replay
- Dashboards, saved reports & OTEL traces
- Every integration (Vapi, Retell, LiveKit, Pipecat…) + SDKs
- REST API, MCP server, CLI & skills
- SOC 2 Type II, HIPAA BAA & penetration testing
General buyer tips
Common across software subscriptions, not findings about this product.
True cost for your case
LIVE ESTIMATEEstimated spend
$1500Recurring billing is usually the real cost driver, not the first-month sticker price.
Prices change often — confirm on the vendor's site before you buy.
Compare this product in-line
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Engagement signals (30d)
Based on 6 linked public signals.
Mindber Activity Score™
Score locked
HOW THIS TOOL SCORES
Scores compare this tool with similar tools similar tools in Customer service. Use it to judge Innovation and Capability before you shortlist.
Innovation Index™
Is it new, different, and easy to understand?
Medium confidence (60%) - some sub-scores have thin evidence.What this means →
Functionality Score™
Does it cover the jobs buyers expect, and can it keep up?
Low confidence (30%) - some sub-scores have thin evidence.What this means →
Data sources
Traffic & search proof
Public view keeps the ratio story. Paid view unlocks exact monthly visits, full region coverage, and CPC-level keyword intelligence.
Latest traffic snapshot
Monthly visits
7.5K
Avg visit duration
00:02:33
Pages per visit
3.50
Bounce rate
38.16%
Traffic trend
Month-by-month visits from linked public traffic evidence.
Geography
Top regions
Exact monthly traffic is paid-only. Public view keeps percent share only.
Traffic sources
Source mix snapshot
Public view keeps the ratio snapshot. Minor channels stay behind the paid view.
FAQ
Only linked Q and A rows are shown. Empty FAQ data stays hidden.
Sources and methodology
Only evidence with a linked source record or explicit feature provenance is shown here. Data without provenance stays off the page.
COMMUNITY CREDITS
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