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ScoreStory
ScoreStory · NL-based
A score tells you what happened, a conversation tells you why.
Researched with AIData refreshed 2 hours ago1 sourcesUpdated 1 time this year
Data refreshed 2 hours ago1 sources
Customer feedback analysis
A score tells you what happened, a conversation tells you why.
Researched with AIData refreshed 2 hours ago1 sourcesUpdated 1 time this year
Data refreshed 2 hours ago1 sources
Customer feedback analysis
Starting price
From €600
Best for
Customer feedback analysis
Free trial
✓ Free tier
Explore options
See how ScoreStory compares
ScoreStory is a practical fit for buyers evaluating Customer feedback analysis tools.
- Who is it for?
- Customer experience managers who need the reasons behind NPS movement, because each score comes with an AI-led conversation and the dashboard groups recurring themes
- Pricing
- freemium · View pricing
- Alternatives
- Canny,Syncly,Hubble.team
Product information
What this product does
A score tells you what happened, a conversation tells you why. ScoreStory combines customer satisfaction scores with AI conversations for real insight.
Sourced from scorestory.eu
Works With
Platforms
- Web
Company & Maker
Who built ScoreStory?
- Company
- ScoreStory (theresanaiforthat.com)
- Product
- A score tells you what happened, a conversation tells you why. ScoreStory combines customer satisfaction scores with AI conversations for real insight.
- HQ
- NL
- Live since
- Nov 2026
- Makers
- Steven Heijtel
from There's An AI For ThatPublisher
Steven Heijtel@steven-heijtel
See It In Action
Does ScoreStory have a demo?
Yes — watch the walkthrough below.
Researched with AI · Data refreshed 2 hours ago · How we score
Full Report Access
Unlock the verified intelligence before you decide
ScoreStory is a self-service customer satisfaction research platform that asks one NPS, CSAT or CES question, then runs an adaptive AI conversation about the reasons behind the score. Customer experience, account management and research teams use it to track scores and the stories behind them over time.
Who should use
Buyer-fit is derived from approved personas and use-case evidence. Search-volume noise stays labeled separately.
Best-fit workflows
- Customer feedback analysis
- Tracks NPS after onboarding along with the themes customers give for their rating
- Measures Customer Effort Score after a customer service contact and groups the reasons customers give
- Runs a CSAT study after delivery and summarises recurring praise and complaints
- Collects ongoing relationship feedback from key accounts with individual customer stories
- Evaluates a marketing campaign with a project-based study and theme analysis
Auto-extracted · pending reviewView source →
Short guided setup for a first studyBeginner-friendlySmall teamMid-market
Pricing reality
Vendor stated
Free introductory access without a credit card, then monthly or annual paid plans
Actual cost
Plan prices and response limits are not given in the material, so check the official pricing page for current terms
Hidden costs
3 hidden cost warnings — unlock to view
Migration effort from 5 platforms analyzed
Pricing reality
Last updated Nov 2026
Starting price
From €600
Free tier available.
Mindber only shows named plan cards when they come from linked pricing evidence. If the tier data is incomplete, this page falls back to the listed starting price instead of fabricating plan names or $0 tiers.
Essential
120 participants per year included
€600
- €3.50 per extra participant
- Plus €1,500 €125/ month €1,250/ year 50 participants per month 600 participants per year included €3.00 per extra participant Start for free
- 600 participants per year included
- €3.00 per extra participant
- 3,000 participants per year included
- €2.40 per extra participant
Plus
600 participants per year included
€1,500
- €3.00 per extra participant
Pro
3,000 participants per year included
€5,700
- €2.40 per extra participant
General buyer tips
Common across software subscriptions, not findings about this product.
Auto-renewal is often on by default and refunds are narrow.
Beta, Linux, or recovery edge cases often ship without SLA coverage.
Team and business tiers usually move to sales-led quoting.
One-time or lifetime offers tend to disappear at version boundaries.
True cost for your case
LIVE ESTIMATEEstimated spend
$1800Recurring billing is usually the real cost driver, not the first-month sticker price.
Prices change often — confirm on the vendor's site before you buy.
Compare this product in-line
Start with a suggested alternative or type another tool to jump into a side-by-side comparison.
Engagement signals (30d)
Based on 6 linked public signals.
Mindber Activity Score™
Score locked
HOW THIS TOOL SCORES
Scores compare this tool with similar tools similar tools in Customer feedback analysis. Use it to judge Innovation and Capability before you shortlist.
Updated Nov 4, 2026
Innovation Index™
Is it new, different, and easy to understand?
6.9/10
Is this idea actually new?6.0/10
Does it stand out from similar tools?6.0/10
Can buyers understand it quickly?8.0/10
Medium confidence (50%) - some sub-scores have thin evidence.What this means →
Functionality Score™
Does it cover the jobs buyers expect, and can it keep up?
5.7/10
Does it cover the core jobs?5.0/10
Are the main features deep enough?6.0/10
Will it fit into your stack?5.0/10
Can users trust it to stay usable?6.3/10
Low confidence (30%) - some sub-scores have thin evidence.What this means →
Category baseline: Customer feedback analysis
Data sources
Homepage load: 0.8s
Traffic & search proof
Public view keeps the ratio story. Paid view unlocks exact monthly visits, full region coverage, and CPC-level keyword intelligence.
Google Trends live interest
Live Google Trends data for ScoreStory: interest over time, regions, topics, and related queries.
Tracks 12-month Google search interest on a 0-100 relative interest scale.
Includes regional demand, so readers can see where search interest is strongest.
Includes related topics and related queries to surface adjacent demand and search intent.
FAQ
Only linked Q and A rows are shown. Empty FAQ data stays hidden.
Social mentions
Only linked public mention evidence is shown here.
1 linked
Sources and methodology
Only evidence with a linked source record or explicit feature provenance is shown here. Data without provenance stays off the page.
COMMUNITY CREDITS
Have you used ScoreStory? Earn credits.
Verified contributions help the page stay honest. The wider member action set still lives in your dashboard so the public page stays focused on the two highest-signal workflows.
Write a verified review (200+ words) → earn 1 credit
Share the setup context, what worked, and what broke. Mindber rewards specific, evidence-backed reviews instead of one-line praise.
Write verified reviewSpot incorrect data? Submit a correction → earn 1 credit
Flag stale pricing, wrong traffic signals, or broken links and the editorial team will re-verify the record.
Submit correctionMaker access, comments, ratings, and verification requests remain available inyour dashboard.
Community audits
Member opinion — not a Mindber assessment
Be the first to audit ScoreStory
No member audits yet. Rate it from 1 to 5 and share what worked and what didn't.
About this data: Activity signals are aggregated from public sources. Intelligence cards are AI-generated from public sources; only the Fit, Concerns and Who-not-for sections are approved by a Mindber editor before publication. Scores reflect public update frequency only — not product quality, company health, or investment suitability. Data may lag by up to 7 days. Learn more