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Yuma
Yuma · US-based
Yuma Ticket Assistant is an AI that integrates with your Help Desk software to automate response drafting for customer tickets.
Researched with AIData refreshed 2 weeks ago5 sourcesUpdated 1 time this year
Data refreshed 2 weeks ago5 sources
AI Customer ServiceWebsite
Yuma Ticket Assistant is an AI that integrates with your Help Desk software to automate response drafting for customer tickets.
Researched with AIData refreshed 2 weeks ago5 sourcesUpdated 1 time this year
Data refreshed 2 weeks ago5 sources
AI Customer ServiceWebsite
Starting price
From $19/mo
Best for
AI Customer Service
Free trial
✓ Free tier
Explore options
See how Yuma compares
Product information
What this product does
Yuma Ticket Assistant is an AI that integrates with your Help Desk software to automate response drafting for customer tickets. Improve efficiency and support quality, increase customer satisfaction, and boost revenue. Yuma is leveraging Generative AI to automate customer support. We help large Shopify businesses automating more than 40% of their support tickets.
Sourced from yuma.ai
Works With
Platforms
- Web
AI Models
- GPT-4
- Claude
- Gemini
- Midjourney
Problem Solved
What problem does Yuma solve?
Yuma AI automates customer support for Shopify businesses using generative AI, improving efficiency and satisfaction.
Company & Maker
Who built Yuma?
- Company
- Yuma AI Inc. & Yuma AI PTE. LTD. (yuma.ai)
- Product
- Yuma Ticket Assistant is an AI that integrates with your Help Desk software to automate response drafting for customer tickets. Improve efficiency and support quality, increase customer satisfaction, and boost revenue. Yuma is leveraging Generative AI to automate customer support. We help large Shopify businesses automating more than 40% of their support tickets.
- HQ
- US
- Live since
- Mar 2023
The maker hasn't published a public statement we can verify yet.
Researched with AI · Data refreshed 2 weeks ago · How we score
Yuma Ticket Assistant is an AI that integrates with help desk software to automate response drafting for customer tickets, primarily targeting large Shopify businesses.
Who should use
Buyer-fit is derived from approved personas and use-case evidence. Search-volume noise stays labeled separately.
Best-fit workflows
- Automating customer order inquiries
- Handling subscription queries and edits
- Addressing feedback on review platforms
- Troubleshooting post-purchase technical inquiries
- Moderating social media interactions
- Streamlining refunds, returns, and exchanges
Inferred from public dataView source →
1-2 weeks for integration and trainingBeginner-friendlySoloSmall teamMid-marketEnterprise
Pricing reality
Vendor stated
Not publicly listed
Actual cost
Likely usage-based or tiered, typical for AI support tools
Hidden costs
2 hidden cost warnings — unlock to view
Migration effort from 4 platforms analyzed
Pricing reality
Verified May 2026 / Vendor pricing evidence only
Starting price
From $19/mo
Free tier available.
Mindber only shows named plan cards when they come from linked pricing evidence. If the tier data is incomplete, this page falls back to the verified starting price instead of fabricating plan names or $0 tiers.
Starter
$19/mo
- 3 seats
Pro
$49/mo
- 10 seats
- Priority support
Enterprise
Contact sales
- SSO
What pricing pages often hide
Auto-renewal is often on by default and refunds are narrow.
Beta, Linux, or recovery edge cases often ship without SLA coverage.
Team and business tiers usually move to sales-led quoting.
One-time or lifetime offers tend to disappear at version boundaries.
True cost for your case
LIVE ESTIMATEEstimated spend
$57Recurring billing is usually the real cost driver, not the first-month sticker price.
Compare this product in-line
Start with a suggested alternative or type another tool to jump into a side-by-side comparison.
Engagement signals (30d)
Based on 6 linked public signals.
Mindber Activity Score™
Score locked
HOW THIS TOOL SCORES
Scores compare this tool with 177 similar tools in AI Customer Service. Use it to judge Innovation and Capability before you shortlist.
Updated May 8, 2026Baseline refreshed May 8, 2026
Innovation Index™
Is it new, different, and easy to understand?
Bottom 25%6.5/10
Is this idea actually new?6.0/10
Does it stand out from similar tools?5.0/10
Can buyers understand it quickly?8.0/10
Functionality Score™
Does it cover the jobs buyers expect, and can it keep up?
above median4.8/10
Does it cover the core jobs?5.0/10
Are the main features deep enough?6.0/10
Will it fit into your stack?5.0/10
Can users trust it to stay usable?3.3/10
Low confidence (40%) - some sub-scores have thin evidence.What this means →
Category baseline: AI Customer ServiceInnovation median: 7.1Capability median: 5.0n = 177
Data sources
Features detected: 4Engagement: declining (25/100)Baseline source: live product websites
Traffic & search proof
Public view keeps the ratio story. Paid view unlocks exact monthly visits, full region coverage, and CPC-level keyword intelligence.
Latest traffic snapshot
Monthly visits
32.4K
Avg visit duration
00:00:12
Pages per visit
1.75
Bounce rate
38.20%
Traffic trend
Month-by-month visits from linked public traffic evidence.
Geography
Top regions
traffic snapshot
Exact monthly traffic is paid-only. Public view keeps percent share only.
4Regions
United States
27.95%India
10.20%Vietnam
7.33%2 more regions unlock with the full market map.
Traffic sources
Source mix snapshot
Public view keeps the ratio snapshot. Minor channels stay behind the paid view.
3Sources
Direct
48.36%Search
45.42%Referrals
6.22%Top keywords
Brand terms stay labeled separately from intent and comparison demand.
| Keyword | Segment | Traffic | CPC |
|---|---|---|---|
| yuma ai | Brand term | 3.88K | |
| yuma | Brand term | 26.08K | |
| yuma ia | Brand term | 290 | |
| yuma ai careers | Brand term | 230 | |
| yuma auto pulots | Brand term | 130 |
Showing 5 linked keywords - unlock CPC intelligence
FAQ
Only linked Q and A rows are shown. Empty FAQ data stays hidden.
Sources and methodology
Only evidence with a linked source record or explicit feature provenance is shown here. Data without provenance stays off the page.
COMMUNITY CREDITS
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Verified contributions help the page stay honest. The wider member action set still lives in your dashboard so the public page stays focused on the two highest-signal workflows.
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About this data: Activity signals and intelligence cards are aggregated from public sources and reviewed by editors. Scores reflect public update frequency only — not product quality, company health, or investment suitability. Data may lag by up to 7 days. Learn more